Frequently Asked Questions
What Is FLIP Insurance?
FLIP provides small food businesses with the insurance they need to protect themselves from the financial costs of claims. FLIP offers several coverages that create a safety net against claims. These coverages include General Liability, Product Liability, Tools & Equipment coverage, Liquor Liability insurance, Damage to premises Rented, and Cyber Liability.
How Much Does FLIP Cost?
A FLIP policy starts at $25.92 per month or $299 per year. This is the base price and can fluctuate depending on the factors listed below.
- State you operate in
- Gross annual sales
- Coverages included
- Coverage limits selected
What Makes FLIP So Affordable?
FLIP prides itself on providing businesses with affordable and protective coverage at a cost that fits your budget. FLIP is able to keep its prices low with a completely online process and US-based agents who don’t make commission.
If I No Longer Need My Insurance, Can I Get A Refund?
All our policies are 100% fully earned, which means there are no refunds.
Who Qualifies For FLIP?
FLIP Insurance is designed for individuals, or companies, in the food vending business. Whether you make, sell, or distribute a food product, you are qualified for FLIP insurance as long as you aren’t selling any of the excluded products listed below and your gross annual sales are under $200,000. If your gross sales are over $200,000, please contact us for additional options.
Products and operations that are EXCLUDED in this policy:
- Alcoholic beverages or products (includes serving, selling, or sub-contracting)
- Animal/Livestock feed (this does not include pet products)
- Any product requiring a prescription
- Baby food
- Commercial farms owned or operated by the insured (your products sold away from the farm are okay)
- Companies/Operations not in compliance with county, state, and federal food and safety regulations
- Diet products or cleanses or pills marketed as a “weight loss” product
- Energy drinks
- Grocery store or supermarket retail operations owned or operated by the insured
- Health Coaching
- Importers – produce or dairy making up more than 20% of total sales
- Importers – seafood, meat, poultry
- Kava
- Medical invasive products – intended to stay within the body
- Nutraceuticals, vitamins, supplements, suppositories, or products containing pharmaceuticals, drugs, or medicines
- Nutrition consulting
- Owner or operator of any fixed/permanent location
- Owner or operator of a food court/storefront
- Restaurant, cafe, bakery, tavern, or similar establishment, with operations where you own or lease the space where customers enter to purchase food/beverages
- Tobacco-related products including e-cigarettes and smokeless products
- Topical products including soaps, lotions, and bath products
- Any product containing cannabidiol (CBD), hemp, or hemp extract
See policy for exact terms, conditions, and exclusions.
Who Is The Insurer/Carrier?
Great American Insurance Company is the insurer. They are one of the top carriers in the U.S. and are A+ rated by A.M. Best. To learn more, click here.
What Is General Liability Insurance?
General Liability insurance protects your food-based business from the cost of third-party injury and property damage claims. General Liability claims are one of the most common types of claims and General Liability insurance can help provide the coverage your business needs.
What Is Product Liability Insurance?
As a food business, you run the risk of a customer falling ill with food poisoning or unlabeled allergens. Make sure you protect your business from the financial risks associated with food poisoning and unlabeled allergen claims.
What Does Inland Marine Insurance Cover?
Inland marine insurance can cover tools, equipment, and inventory that is not permanently attached to a building, food truck, or trailer. The sunroof of a food truck would not be covered. Instances, where your tools and equipment are covered, include:
- Fire Or Lightning
- Explosion, But Not Caused By Or Resulting From Water
- Windstorm
- Frost Or Cold Weather
- Hail, Rain, Sleet, Snow, Or Ice
- Smoke Damage Causing Sudden And Accidental Loss
- Vandalism
- Riot Or Civil Commotion
- Items Or Contents When Damaged By Collision, Upset, Or Overturn Of A Vehicle, In Which The Contents Are Being Transported
- The Collapse Of A Building, When Caused By The Weight Of Snow, Ice, Sleet, Or Rain
- Breakage
- Theft, With Certain Exceptions Such As Mysterious Disappearance And A Police Report, Must Be Provided.
- Sprinkler Leakage From An Automatic Sprinkler System
- Sinkhole
- Volcanic Action
What Does Inland Marine Insurance Not Cover?
Inland marine insurance does not cover buildings, structures, or equipment that is permanently installed/attached related to your business.
Am I Protected Against Food Poisoning Claims?
Yes. Product liability insurance can protect your business from the costs associated with food poisoning and unlabeled allergen claims. These claims can include a scenario where your catering business or food truck serves food that had been off the burner for too long and had grown cold. This results in a few customers falling ill with food poisoning. They sue you and you’re stuck with their medical bills. Food liability insurance can help protect your business from that cost.
Can I Add A Trailer Endorsement?
Yes. You can add a Trailer Endorsement either in the insurance application or from your user dashboard. A Trailer Endorsement extends your General Liability insurance coverage to your trailer while it is parked on-premises, detached from the towing vehicle.
Do You Offer Commercial Auto Coverage?
No, we do not.
Do You Offer Restaurant Insurance Coverage?
No. However, you can get coverage for your restaurant through our partner, CoverWallet.
What Are The Policy Limits?
General Liability Aggregate- $2,000,000
Products & Completed Operations Aggregate- $2,000,000
Personal & Advertising Injury- $1,000,000
General Liability Each Occurrence- $1,000,000
Damage to Rented Premises- $300,000
Medical Expenses –$5,000
How Long Is My Policy Coverage?
FLIP policies are annual, so your policy will provide you coverage for 12 months from the effective date you select. You will also see the effective and expiration dates listed on your policy proof of insurance document, which is accessible from your online account.
How To File A Claim
We understand that claims are never fun, which is why we’ve made the process of filing easy, smooth, and fast. File a claim completely online in just 4 simple steps.
- Log in to your user dashboard
- Click “File A Claim”
- Add all the necessary information
- A claims adjustor will contact you and the claim will be taken care of
What Is A Deductible?
A deductible is the amount of loss that is your responsibility. For example, if you have a theft claim of $750, you will be responsible for a $250 deductible for that claim and the insurance company will pay the other $500. Remember that FLIP Insurance policies have no liability deductibles.
What Policies Does FLIP Offer?
FLIP offers General Liability insurance policies that include up to 365 days of coverage, free & Unlimited Additional Insureds, Product Liability insurance, and Damage to Premises Rented. FLIP also offers Annual and Event Liquor Liability insurance for businesses that furnish or sell alcohol.
What Is An Additional Insured?
An additional insured is a person, organization, or venue that is added to your insurance policy by endorsement. Your policy coverages will protect the additional insured from lawsuits caused by your negligence.
Can I Add An Additional Insured After I Purchase My Policy?
Yes. Adding an additional insured is easy. You can add an additional insured from your user dashboard in 3 easy steps.
- Log in to your user dashboard
- Click “Add Additional Insured”
- Fill out the necessary information and enjoy the protection it gives
Is There A Cost To Add An Additional Insured?
No. You can add an unlimited amount of additional insureds free of cost.
What Is A Certificate Of Liability Insurance?
A certificate of insurance provides proof that your business is protected with insurance. You can access this certificate through your user dashboard and download it in case you need to send it to a venue or event organizer.
How Can I Access My Certificate Of Insurance?
Accessing your certificate of insurance is easy and can be done in 3 simple steps.
- Log in to your user dashboard
- Navigate to “Download Documents”
- Download and view your Certificate of Insurance
Who May Require Me To Provide A Certificate Of Liability Insurance?
Venues, events, and landlords may require you to present a certificate of insurance before they accept or hire your food business. You can download and print your Certificate of Insurance, making it easy to send it to entities that may require it.
Does My Policy Automatically Renew?
While purchasing your FLIP policy for the first time, you can choose to enable EZ Renew, FLIP’s automatic renewal system, to automatically renew your policy every year. After purchasing your policy, you can enable EZ Renew at any time on your FLIP online user dashboard. If you do not enable EZ Renew, your policy will not automatically renew.
To enable EZ Renew:
- Sign in to your FLIP online user dashboard
- Under the “Manage Policies” section, click on the button labeled “My Policies”
- Scroll down to the “EZ Renew” section and click the button labeled “Enroll Now”
- Fill out the information on the EZ Renew form and click “Submit” at the bottom of the page
How Do I Renew My Policy?
If you choose not to enable EZ Renew, FLIP’s automatic renewal system, you will need to manually renew your policy every year. You can do this on your FLIP online user dashboard.
To renew your policy:
- Log in to your FLIP online user dashboard
- At the top of the user dashboard, click on the button labeled “Renew”
- Follow the instructions provided in the renewal form
- At the bottom of the renewal form, click on the button labeled “Complete”
Please note that the “Renew” button will only be available on your FLIP online user dashboard for 60 days before your policy expires. Unfortunately, if your policy has already passed its expiration date, you cannot renew it. However, you can add a new policy with the same coverage options on your FLIP online user dashboard.
To add a new policy:
- Log in to your FLIP online user dashboard
- Under the “Manage Policies” section, click on the button labeled “Add Policy”
- Follow the directions provided in the application to get the coverage you desire
- At the end of the application, click the button labeled “Purchase Policy”
Is The Renewal Price The Same As The Purchase Price?
Most of the time, as long as you select the same coverage options as when you initially purchased your policy, the price you pay to renew will remain the same. However, if you include additional coverage options to your policy before renewing, the cost will be greater than before.
The cost of renewing your policy can also change according to new market trends. This is rare, however, and FLIP will notify you of this change before it occurs.
Will I Get Renewal Reminders?
Yes, you will receive reminders to renew your policy as far as 60 days before your policy’s expiration date.
What Is FLIP Insurance?
FLIP provides small food businesses with the insurance they need to protect themselves from the financial costs of claims. FLIP offers several coverages that create a safety net against claims. These coverages include General Liability, Product Liability, Tools & Equipment coverage, Liquor Liability insurance, Damage to premises Rented, and Cyber Liability.
How Much Does FLIP Cost?
A FLIP policy starts at $25.92 per month or $299 per year. This is the base price and can fluctuate depending on the factors listed below.
- State you operate in
- Gross annual sales
- Coverages included
- Coverage limits selected
What Makes FLIP So Affordable?
FLIP prides itself on providing businesses with affordable and protective coverage at a cost that fits your budget. FLIP is able to keep its prices low with a completely online process and US-based agents who don’t make commission.
If I No Longer Need My Insurance, Can I Get A Refund?
All our policies are 100% fully earned, which means there are no refunds.
Who Qualifies For FLIP?
FLIP Insurance is designed for individuals, or companies, in the food vending business. Whether you make, sell, or distribute a food product, you are qualified for FLIP insurance as long as you aren’t selling any of the excluded products listed below and your gross annual sales are under $200,000. If your gross sales are over $200,000, please contact us for additional options.
Products and operations that are EXCLUDED in this policy:
- Alcoholic beverages or products (includes serving, selling, or sub-contracting)
- Animal/Livestock feed (this does not include pet products)
- Any product requiring a prescription
- Baby food
- Commercial farms owned or operated by the insured (your products sold away from the farm are okay)
- Companies/Operations not in compliance with county, state, and federal food and safety regulations
- Diet products or cleanses or pills marketed as a “weight loss” product
- Energy drinks
- Grocery store or supermarket retail operations owned or operated by the insured
- Health Coaching
- Importers – produce or dairy making up more than 20% of total sales
- Importers – seafood, meat, poultry
- Kava
- Medical invasive products – intended to stay within the body
- Nutraceuticals, vitamins, supplements, suppositories, or products containing pharmaceuticals, drugs, or medicines
- Nutrition consulting
- Owner or operator of any fixed/permanent location
- Owner or operator of a food court/storefront
- Restaurant, cafe, bakery, tavern, or similar establishment, with operations where you own or lease the space where customers enter to purchase food/beverages
- Tobacco-related products including e-cigarettes and smokeless products
- Topical products including soaps, lotions, and bath products
- Any product containing cannabidiol (CBD), hemp, or hemp extract
See policy for exact terms, conditions, and exclusions.
Who Is The Insurer/Carrier?
Great American Insurance Company is the insurer. They are one of the top carriers in the U.S. and are A+ rated by A.M. Best. To learn more, click here.
What Is General Liability Insurance?
General Liability insurance protects your food-based business from the cost of third-party injury and property damage claims. General Liability claims are one of the most common types of claims and General Liability insurance can help provide the coverage your business needs.
What Is Product Liability Insurance?
As a food business, you run the risk of a customer falling ill with food poisoning or unlabeled allergens. Make sure you protect your business from the financial risks associated with food poisoning and unlabeled allergen claims.
What Does Inland Marine Insurance Cover?
Inland marine insurance can cover tools, equipment, and inventory that is not permanently attached to a building, food truck, or trailer. The sunroof of a food truck would not be covered. Instances, where your tools and equipment are covered, include:
- Fire Or Lightening
- Explosion, But Not Caused By Or Resulting From Water
- Windstorm
- Frost Or Cold Weather
- Hail, Rain, Sleet, Snow, Or Ice
- Smoke Damage Causing Sudden And Accidental Loss
- Vandalism
- Riot Or Civil Commotion
- Items Or Contents When Damaged By Collision, Upset, Or Overturn Of A Vehicle, In Which The Contents Are Being Transported
- The Collapse Of A Building, When Caused By The Weight Of Snow, Ice, Sleet, Or Rain
- Breakage
- Theft, With Certain Exceptions Such As Mysterious Disappearance And A Police Report, Must Be Provided.
- Sprinkler Leakage From An Automatic Sprinkler System
- Sinkhole
- Volcanic Action
What Does Inland Marine Insurance Not Cover?
Inland marine insurance does not cover buildings, structures, or equipment that is permanently installed/attached related to your business.
Am I Protected Against Food Poisoning Claims?
Yes. Product liability insurance can protect your business from the costs associated with food poisoning and unlabeled allergen claims. These claims can include a scenario where your catering business or food truck serves food that had been off the burner for too long and had grown cold. This results in a few customers falling ill with food poisoning. They sue you and you’re stuck with their medical bills. Food liability insurance can help protect your business from that cost.
Can I Add A Trailer Endorsement?
Yes. You can add a Trailer Endorsement either in the insurance application or from your user dashboard. A Trailer Endorsement extends your General Liability insurance coverage to your trailer while it is parked on-premises, detached from the towing vehicle.
Do You Offer Commercial Auto Coverage?
No, we do not.
Do You Offer Restaurant Insurance Coverage?
No. However, you can get coverage for your restaurant through our partner, CoverWallet.
What Are The Policy Limits?
General Liability Aggregate- $2,000,000
Products & Completed Operations Aggregate- $2,000,000
Personal & Advertising Injury- $1,000,000
General Liability Each Occurrence- $1,000,000
Damage to Rented Premises- $300,000
Medical Expenses- $5,000
How Long Is My Policy Coverage?
FLIP policies are annual, so your policy will provide you coverage for 12 months from the effective date you select. You will also see the effective and expiration dates listed on your policy proof of insurance document, which is accessible from your online account.
How To File A Claim
We understand that claims are never fun, which is why we’ve made the process of filing easy, smooth, and fast. File a claim completely online in just 4 simple steps.
- Log in to your user dashboard
- Click “File A Claim”
- Add all the necessary information
- A claims adjustor will contact you and the claim will be taken care of
What Is A Deductible?
A deductible is the amount of loss that is your responsibility. For example, if you have a theft claim of $750, you will be responsible for a $250 deductible for that claim and the insurance company will pay the other $500. Remember that FLIP Insurance policies have no liability deductibles.
What Policies Does FLIP Offer?
FLIP offers General Liability insurance policies that include up to 365 days of coverage, free & Unlimited Additional Insureds, Product Liability insurance, and Damage to Premises Rented. FLIP also offers Annual and Event Liquor Liability insurance for businesses that furnish or sell alcohol.
What Is An Additional Insured?
An additional insured is a person, organization, or venue that is added to your insurance policy by endorsement. Your policy coverages will protect the additional insured from lawsuits caused by your negligence.
Can I Add An Additional Insured After I Purchase My Policy?
Yes. Adding an additional insured is easy. You can add an additional insured from your user dashboard in 3 easy steps.
- Log in to your user dashboard
- Click “Add Additional Insured”
- Fill out the necessary information and enjoy the protection it gives
Is There A Cost To Add An Additional Insured?
No. You can add an unlimited amount of additional insureds free of cost.
What Is A Certificate Of Liability Insurance?
A certificate of insurance provides proof that your business is protected with insurance. You can access this certificate through your user dashboard and download it in case you need to send it to a venue or event organizer.
How Can I Access My Certificate Of Insurance?
Accessing your certificate of insurance is easy and can be done in 3 simple steps.
- Log in to your user dashboard
- Navigate to “Download Documents”
- Download and view your Certificate of Insurance
Who May Require Me To Provide A Certificate Of Liability Insurance?
Venues, events, and landlords may require you to present a certificate of insurance before they accept or hire your food business. You can download and print your Certificate of Insurance, making it easy to send it to entities that may require it.
Does My Policy Automatically Renew?
While purchasing your FLIP policy for the first time, you can choose to enable EZ Renew, FLIP’s automatic renewal system, to automatically renew your policy every year. After purchasing your policy, you can enable EZ Renew at any time on your FLIP online user dashboard. If you do not enable EZ Renew, your policy will not automatically renew.
To enable EZ Renew:
- Sign in to your FLIP online user dashboard
- Under the “Manage Policies” section, click on the button labeled “My Policies”
- Scroll down to the “EZ Renew” section and click the button labeled “Enroll Now”
- Fill out the information on the EZ Renew form and click “Submit” at the bottom of the page
How Do I Renew My Policy?
If you choose not to enable EZ Renew, FLIP’s automatic renewal system, you will need to manually renew your policy every year. You can do this on your FLIP online user dashboard.
To renew your policy:
- Log in to your FLIP online user dashboard
- At the top of the user dashboard, click on the button labeled “Renew”
- Follow the instructions provided in the renewal form
- At the bottom of the renewal form, click on the button labeled “Complete”
Please note that the “Renew” button will only be available on your FLIP online user dashboard for 60 days before your policy expires. Unfortunately, if your policy has already passed its expiration date, you cannot renew it. However, you can add a new policy with the same coverage options on your FLIP online user dashboard.
To add a new policy:
- Log in to your FLIP online user dashboard
- Under the “Manage Policies” section, click on the button labeled “Add Policy”
- Follow the directions provided in the application to get the coverage you desire
- At the end of the application, click the button labeled “Purchase Policy”
Is The Renewal Price The Same As The Purchase Price?
Most of the time, as long as you select the same coverage options as when you initially purchased your policy, the price you pay to renew will remain the same. However, if you include additional coverage options to your policy before renewing, the cost will be greater than before.
The cost of renewing your policy can also change according to new market trends. This is rare, however, and FLIP will notify you of this change before it occurs.
Will I Get Renewal Reminders?
Yes, you will receive reminders to renew your policy as far as 60 days before your policy’s expiration date.
